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Solutions for Manufacturers
e-FleetPro is an electronic product support system integrating manufacturer parts and service information directly into the business system of the fleet owner, delivering serial-number specific parts catalogs and support data to service personnel when and where they need it. e-FleetPro automates parts distribution while streamlining customer service and troubleshooting, eliminates ordering errors, and contributes to higher fleet utilization and revenue.
Product description
e-FleetPro enables manufacturers to deliver asset-specific service, parts, and inventory availability information right into the fleet and rental management systems of the fleet owners, thus reducing error-prone order processing, eliminating redundant administrative processes and realizing increased profitability for manufactuer and fleet owner alike. e-FleetPro allows the user simultaneously to access local and manufacturer-based parts inventory information,
simultaneously generate pick tickets and place orders for manufacturer parts, resulting in greater ordering accuracy, faster service turnaround time, and increased fleet utilization.
Product Support Efficiency
Manufacturer Benefits:
Parts order accuracy improvements
Expedited (real-time) parts list and pricing updates
Streamlined customer service & troubleshooting
Order processing cost reductions
Order-related CSR labor cost savings
Greatly increased invoice & purchase order matching
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Jack Shea
President, Solutions by Computer
Serial number-specific fleet listing
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Stock availability by location
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On-line order status
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Copyright
SmartEquip 2007