SmartEquip Product Support Site

Provide customers with all of the information and ordering functionality they need.

  • Leverages existing SmartEquip integrations
  • Industry standard for product support delivery
  • Low cost implementation and low IT involvement

Schedule A Demo (Popup)

  • By clicking “Schedule A Demo” you are agreeing to the terms of use of this site.
laptop_product_support_diagram

Product Support

Deliver product support material and ordering to all direct customers, dealer and distributors.

multiple_roles

Multiple Roles & Permissions

Support multiple workflows by user type.

websites

Branded Site

The branding, messaging and tools necessary for a product support site.

one_step

One-step

Set up and maintain one set of data across multiple SmartEquip products.

Sell Directly to the End User

Manufacturers and Suppliers can use SmartEquip Product Support to sell directly to the end user without having a separate system.

integration

Integration

Available integration points to dealer management system.

purchasing

Purchasing

Process on-account or credit card purchases.

serial_numbers

Serial Numbers

Stay current on parts supersessions or substitutions.

product_ipad_product_support_diagram

We see a much lower call volume looking for part numbers and requesting pricing.  When we did the study a few years ago we estimated a 25% cost savings on the workload reduction alone… the ease of access to our manuals has improved sales +10% on the rental aftermarket side.

Angie Smalley
Briggs & Stratton – Vanguard, National Account Manager

View More Manufacturer, Supplier and Dealer Solutions

See How Our Customers Were Able to Drive Profits

Sign up for your free SmartEquip Product Support Site Demo Today.

Join the companies who use SmartEquip to take control of their business and increase their bottom line.

+
Supplier Brands
+
Active Locations
$M+
Parts Ordered Through the Network Each Year
+
Technicians & Users

Schedule A Demo

  • By clicking “Schedule A Demo” you are agreeing to the terms of use of this site.