Makita USA, Inc. Triples Orders After Joining the SmartEquip Network


Makita USA, Inc.

Representative: Russ Pierce, National Account Manager - Rental, Makita USA, Inc.
Company Type: Manufacturer/ OEM
Region: North America
Customer Since: 2016

SmartEquip Solutions:

SmartEquip Diagrams


How does Makita USA, Inc. leverage SmartEquip?

Parts and whole goods ordering platform for national and independent rental companies.

How has SmartEquip improved Makita USA, Inc.'s brand awareness to equipment owners on the SmartEquip Network?

As a manufacturer, just being part of the network puts you in the forefront when companies are making decisions on who to partner with for their rental fleet.

How has SmartEquip impacted parts and/ or whole goods orders through the network?

The number of orders have tripled over the years and continue to increase monthly.

As a network collaborator, what is the single most beneficial feature of SmartEquip for Makita's customers?

The ease of doing business without numerous phone calls or touchpoints.

Revolutionizing repair shops one part at a time.

Increase the utilization of technicians and equipment with the only tool that delivers accurate information all on one platform.

Solution Procurement tablet