Embed parts diagrams into the customer's workflow for accurate orders.
- Provides customers with serial number specific, interactive parts diagrams
- Delivers branded support information to customers when they need it
- Eliminates time consuming phone calls and parts inquiries
Simplify Parts Identification
SmartEquip Diagrams delivers supplier specific information at the precise time customers choose parts.
Easy to use, point and click parts selection.
Serial number specific information ensures the right part is selected.
Reduce Phone Calls
Easy access to information 24/7 eliminates customer support costs.
The Right Information in the Right Place at the Right Time
Increase aftermarket parts sales. Embed your brand in the customer's procurement process.
Point, click, PO, order delivered.
SmartEquip helps drive compliance of purchasing programs.
Virtual storefront inside the customer’s workflow.
Receive Accurate Orders
Up to one third of all parts orders contain errors. Providing the right information at time of selection ensures suppliers and dealers receive accurate orders.
Manage part substitutions electronically.
Flexible Order Routing
Support dealer and direct distribution models.
Set pricing and purchasing options on a per customer basis
The single most beneficial feature is SmartEquip is the ease of doing business, not only for Berlon but the customers as well.
Manager - Sales, Marketing & Customer Service - Berlon Industries
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