The SmartEquip Network is your gateway to a simplified online parts shop.
A variety of pain points in the rental and construction industries center around parts. For fleet owners, it’s vital to streamline procurement for technicians so they remain compliant with all of their suppliers and accurate in their efforts. On the flip side, suppliers need to remain vigilant about getting out in front of their customers and creating ease when they do business.
As with any new technology designed to create ease and convenience, the SmartEquip Network streamlines and strengthens the relationship between fleets and their suppliers.
What is SmartEquip?
Innovative technology connecting equipment owners with parts suppliers on a single platform. No more pricing guesswork. No lengthy phone calls between fleet and supplier. No more missing post-its with multiple logins for technicians. What you get instead is a simplified order fulfillment process that works and vastly improves wrench time.
How do suppliers reach their customers? By joining the SmartEquip Network, suppliers are able to embed the product support and parts customers need directly into their workflow.
“One of our primary business objectives was to increase brand awareness… The SmartEquip platform was a critical component to our growth strategy. Their tools give us the ability to connect with our target audience on a regular cadence.” – Angie Smalley, Vanguard, National Account Manager, Briggs & Stratton
Suppliers who join the SmartEquip Network can build an online catalog that includes interactive elements such as point-and-click digital manuals that deliver vital information in a snap. In essence, when you join the Network, you’re building a virtual storefront that is easy for customers to navigate and match to their equipment via serial number.
Joining the SmartEquip Network will:
- Make it easier for fleets and suppliers to do business
- Increase the accuracy of parts orders
- Decrease time-consuming phone calls and parts inquiries
- Improve order to cash timeline for suppliers and parts delivery for fleets
But what if we told you that you can take this storefront a step further?
With SmartEquip e-Commerce, OEMs, fleets, and dealers can build their parts webshop by leveraging their existing Network website, getting them on the road to better customer service and the chance to enhance and extend their relationship beyond b-2-b business. Whether it’s a one-seller store or multi-brand marketplace, SmartEquip’s e-Commerce solutions were designed to meet the construction industry’s parts business needs.
SmartEquip e-Commerce Support is especially designed for OEMs to duplicate their site on the SmartEquip Network and is configured to deliver smart catalog technology, support materials and ordering functionality directly to their customers, dealers and distributors.
“Our current SmartEquip site is light years ahead of where we started. Our customers find it user-friendly and very accurate to reduce mistakes in the ordering process. It has become a total resource solution for our customers, sales force, and tech department.” –Dana Schrack, VP Sales, Mi-T-M Corporation
SmartEquip e-Commerce Store was designed to build an online parts shop for multi-brand fleets to offer product support and parts for brands they’re authorized to sell – all in a white-label webshop. For fleets and dealers, giving technicians and customers an efficient way to procure parts and parts manuals helps keep their fleets in tip-top shape from purchase to disposition.
Talk to your SmartEquip representative about getting your webshop off the ground so you can start enjoying a variety of benefits and simplified processes, including:
- Simple to Build: Leverage existing SmartEquip integrations
- Sustain Growth: Build your brand, support your dealer network, reach more customers
- Trim Overhead: Low-cost implementation, low IT involvement
- Digital Footprint: Easy searches, interactive diagrams, one-click procurement
- And so much more…
At SmartEquip, we do parts e-Commerce the right way. Let us show you how.
